Ross Automotive

We have been taking our vehicles to Ross Automotive for over 18 years. We have moved twice, each time a little further away, yet we continue to bring our cars to Ross. Jimmy and his staff are always friendly and professional. All repairs and maintenance work are thoroughly explained to us. The work is honest and dependable, and we have never felt as though we were being pressured to spend or do more than we wanted or than what was necessary to keep our cars running well. This is an excellent local business.

I have been going to Ross Automotive for many years now and will say he has an honest automotive repair business. I like the way Jimmy explains the repair/s needed before he starts fixing my vehicle. I also like the way he inspects the vehicle and gives a priority list of other issues he may sees on the vehicle that may cause you problems down the road or may be a safety issue on the vehicle. I can honestly say I never had a bad experience with his car repair workmanship.

By far the most organized, clean and professional auto repair shop I've been in. It's nice to find an honest, quality-conscious, family-owned operation in the Belleville Illinois area that you can trust. From the minute I called them, I felt like I could trust them, since they were up-front with me with pricing, worst case scenarios, and best case scenarios. Jimmy Ross thoroughly inspects my cars everytime, even during routine oil changes and provides detailed analysis for future needs. He provides a flat price up front and he sticks w/ everything he promised me up front, including pricing. I always experience the BEST service I've ever had in a car repair shop at Ross Automotive. Most importantly, I trusted Ross Automotive with the most important decision I have every made with a car,

It is easy to comment on a business such as Ross Automotive. " Honesty and attention to detail " are two descriptors that come to mind when my wife and I think of Jim and his team. I grew up many years ago in a different era. I have never met any of the Ross team. My wife has always been the contact person for us, and I am very pleased with the report she has given me about her interactions. When we take one of our vehicles in for maintenance, they will always give it a thorough diagnostic and give you a report card of anything they find. The staff is very professional and the work is exceptional. When the bill comes, it is always fair and without any surprises. I do hope they do not decide to retire or change their service. May God continue to bless this special place.

By Chance, when my Water Pump exploded and "Killed" my engine the fall of 2014, the tow driver suggested Jimmy Ross at Ross Automotive. That story is long, however, I'll sum it up by this. That car did NOT die, I am driving it now, and the professional, courteous, and detailed manner in which Jimmy, Larry, and Bob got me through that fiasco made me a customer for life. I now take both my cars to Ross, and proudly display the Ross Automotive sticker on my window. I never trusted dealer work, and could never find mechanics I could trust. I have now. Jimmy and the gang are the best I've ever worked with, and HIGHLY recommend them for all your car needs!