Routes Car Rental

It would be a disservice if I did not tell Google how amazing route's car Rental was to me. I started off with Sierra, who checked me in very knowledgeable, very patient. Explained everything to me, and the price was better than every car Rental place I researched. Richard, my driver from the airport was simply amazing. Very safe driver held conversation very polite. Going back to the airport, I had Will, will was funny, laid back, safe and polite. These 2 are the perfect pair when it comes to driving on a scale from 1 to 10. I give them a 20. Thank you, one satisfied customer.

I came to Georgia to support my best friend who lost his love one. I was exhausted from a recent Thanksgiving holiday trip. I got lost in the ATL airport & was so happy that Routes Rental Car shuttle was still waiting when I finally arrived to the correct pickup location. Ms. Day waited on me when I arrived. She was kind, courteous & very thorough, explaining each step in the process. She walked me out to the suv after warming it up. Thank you Ms. Day. I appreciate you. Ms. Amber graciously took me back to the airport after my return. She was a blessing too. Thank you both.

We had no issues actually picking up the car at the location. There’s was weird communication between the Shuttle portion of it but in-person all went good. They charge a $500 deposit that should be refunded when we return the car. I used my own insurance and just had to show them the declaration page, which isn’t a big deal, since we have insurance and the policy makes sense to me. The lady that helped us in person was awesome. She told me she was new and only been there for two weeks. Liked her a lot. Thank you!

Outstanding Service from Keosha! I had an amazing experience working with Keosha From the moment I walked in, she greeted me with a warm smile and genuine professionalism. She made the whole process quick, smooth, and stress-free — explaining everything clearly and making sure I got exactly what I needed. What really stood out was her attention to detail and how she went above and beyond to ensure I was comfortable and satisfied. It’s rare to find someone who combines great customer service with such a friendly attitude.

We had such a great experience with this car rental company! King helped us and he was absolutely amazing. He got us in and out quickly, explained everything clearly, and made the whole process super easy. On top of that, he was fun to talk to and just genuinely helpful the entire time. Customer service like that makes all the difference — we will definitely be back because of him! Highly recommend!