Rowlett Discount Tire and Auto

I came by with a real messed up tire. Once my car was off the wrecker these guys got me a used tire for a decent price. The swap was very quick. I asked to see the old tire for the cause of the flat and the tech showed me the old tire, the damage and explained the cause. I'll be back next time I need new tires! Thanks!

Sunday I took my car in for 2 tires on the front (only one was bad). They get a 5 for the tires, 5 for speed in and out. Why the low rating, I went in with 4 matching rims and came out with 3. It was on the passenger side so I didn't notice for a couple days. I thought honest mistake and called them. They told me no way it could have happened. No way and check their shop. OH BUT IT DID! I put air the passenger tire the night before and my car is parked in the garage. They claim my silver rim was always the black one on my care now. Then they try and tell me (see arrows in picture. That the slight rust in the center hub proves I was wrong. Funny the nut and threads show no rust. Also the Yellow A in the rim, I believe is how junk yards put grades on them. Even a guy at Hon

Rude employees. They don’t have patches and no air valve for tires. Owner have zero responsibility

I appreciate my experience coming here for car service. I appreciate the honesty and service they provide me on every visit thus far. My new car service team. Thanks guys

Called to request a quote for a new tire and the guy was sooooo put out and rude to me in the first 30 seconds on the call. Don’t like people? Don’t work in customer service.