RPM Wholesale Car Parts

Very rude, unprofessional, absolutely no customer service ethic... If I was able to rate a Zero, I would!! Period. The man answered the phone (just said "hello") Sounding like it was his own personal phone he was answering. Politely and confused sounding I asked.."Hi..is this RPM?" he disrespectfully snapped back," YOU dialed RPM..so why WOULDN'T IT Be! His tone and the way he actually said it sounded to be very sarcastic, belittling and it was a dumb question..I'm dumb for even asking ..I said, "oh, ok you just said hello so I wasn't sure if I was calling a business or someone's personal number. I jumped right to the topic asked for the part I was looking for before I even finished he cut me off saying, "we don't have inventory on parts available you need to have your mechanic remove the

Really helpful people.The guy ran around the whole place looking for the part.I needed finally found it.I put the part in which was a front differential and it works great, no issues.No leaks , and the price was really good.. Whatever you're getting, make sure you bring your old core.If you need a core.

I was scrapping out a vehicle was told on the phone to be at location by 5:00 or sooner to use the scale I showed up 15 minutes to 5:00 when I walked in the building the guy behind the counter told me that I wasn't going to be able to get it scheduled today I told him that I was told on the phone to be there by 5 or sooner he said by 5:00 and I said yes so he made a phone call to the guy that uses the scale of apparently I was there too late he then look at me and said you'll have to come back Monday I said I just drove 20 minutes to come here and I was told to be here by 5:00 and he said well I'm sorry with a bit of an attitude I said are you serious you guys can't take it today and he said nope sorry with an attitude again I looked right at him and said okay and he said you'll have to co

My advise to you is, Do not go there and buy any parts. This was my experience- I went, paid for my parts, when I was loading it in my truck I noticed that it was in worse shape than my current part, walked back in the building and asked for my money back and they refuse to give it to my, onmy offered a store credit. (I did not even leave the property or anything) that is very bad business as far as I am concerned.

I went in today TJ helped me. Very friendly carried my parts out for me. Would definitely come back. Thanks guys 😘