Rush Truck Centers - Gainesville

Over the years technology, email and text have made my business (school bus repair)better for some but not all. Six years ago I swapped my role as technician for a new role as shop foreman. As many know every detail and description of parts can be a lengthy process if your are forced to type them into a device. Being born in the 1970s and forgetful of how many fingers I have unbroken adds to this. In August 2025 after many failed attempts to get someone to answer the phone someone did Tom Ballew all the way in Oklahoma. Not only did he answer he will call you back and send the right part on the correct po #. I have used him every order since . Thanks for the great service Tom

Was not too happy with the total bill. An expensive lesson learned. A few times I have visited Rush truck centers and they are just so expensive compared to other dealership. I was looking at a sales flyer I picked up in the office area before I left and compared the services they performed to the price they advertised and it seemed to be different. Not sure if it was an old sales paper or not but it was definitely not what I was charged. Parts price was decent. Pretty comparable to other dealerships. They seemed to be pretty thorough but I was hoping for an estimate before being charged. In summary, I went in because the A/C was acting up. $800+ later I have 3 new filters. Cost of filters, $50. Like I said, expensive lesson learned. NEVER FORGET THE IN CABIN FILTER! 🙄

I spent thousands I didn't need to because of a misdiagnosis & still had to get the root problem fixed elsewhere.They turned a $1,500 job into a 4,500 one.If you do buisness with them check all details because they upcharge parts unethically,trash throw this whole establishment away asap.

This Rush dealer has some great group of guys that actually cares about their customers.I brought my truck in for service and they fixed the issue and communicated through out the entire process.To name a few Jeremy,Glenn,charles,Jon..I will definitely recommend my fellow truckers over to this particular shop and I will most definitely will be back even if I have to tow it 70 miles past my nearest Rush dealer .Thanks again Rush at Gainesville ga location

Great, Quick, Successful Service Received From Mark White! He Even Went The Extra Mile To Locate A Product They Did Not Have In Store In Effort For Me To Get It Same Day!