RUSSO'S AUTO EXCHANGE

Enfield, CT · Used car dealer

Rating
3.1/5
★★★☆☆ 3.1
Reviews
17
Rank in Enfield
#52
of 65 shops
City Percentile
14%
rating percentile
Address
RUSSO'S AUTO EXCHANGE, 148 Enfield St, Enfield, CT 06082
Phone
(860) 698-9988
Website
www.russosautoexchange.com
Status
Closed · Opens 10:30 AM

RUSSO'S AUTO EXCHANGE is an auto shop located in Enfield, CT. It is one of 65 auto shops listed in Enfield. Its 3.1-star rating is slightly below the Enfield city average of 4.4 stars. There are 10 photos associated with this location.

About RUSSO'S AUTO EXCHANGE

Welcome to Russo's Auto Exchange llc. located in Enfield, CT, where quality service and customer satisfaction come first. We are here to help you find a vehicle that fits your lifestyle from our wide selection of used cars, trucks, and SUVs. We pride... More

Hours

Saturday10 AM–6 PM

Customer Reviews

★★★★★ 5.0 Adryen Daniels · Apr 2021

Got my first car at this dealership and the experience was beyond smooth and easy going. The owner, Joe, is a great guy who actually cares about the well being of his customers before anything else. He took the time to find a car that was in my budget but still had everything I wanted and more. I hadn’t really known much about purchasing a vehicle and Joe took the time to educate me on the ins and outs of the process. Great guy great dealership!! Would definitely recommend to anyone looking for luxury affordable cars and excellent service. Thank you Joe!

★★★★★ 5.0 Michael Lamirande · Aug 2021

I bought a 2006 Toyota Corolla from Joe a few weeks ago. The car was a rare find being in excellent condition with only 52000 miles. Joe was kind enough to put new tires on it at his cost (a real savings) and met me after hours to suit my schedule. He's a real gentleman who goes the extra yard to please his customers. I would recommend him to anyone looking for an honest and fare deal. Thank you Joe.

★☆☆☆☆ 1.0 Tamicka Hastings · Jun 2020

If I could give a 0 star rating I would. Gio has a bad attitude and lacks good customer service. My daughter and I had interest in an suv on his lot. He walked right by us, looked at us but did not utter a word. We continued looking for a while when we realized Gio wasn’t going to come out to greet us. I had to go to him to ask if we could get some service. (When I went in he was just sitting there.) He claims he was on the phone. His approach was so negative we decided to take our money elsewhere. Later, I found that Gio decided he’d take this bad experience out on my business by searching me and giving my business a 1 star rating...how spiteful, how low. I will never recommend anyone buy a vehicle from this individual. The energy we received from the seller we found after our visit with

★☆☆☆☆ 1.0 Damian Keller · Feb 2021

Bought a 2004 Jeep Grand Cherokee and had issues a few weeks later. Brakes needed replacement, evap leak, engine blew 4 months later due to a blown head gasket, front end support needed to be replaced, etc.. Lots of covering up of issues! Owner never returned calls or would come up with excuses to miss agreed upon service dates. Do not buy from them! Garbage autos! Took advantage of a military Vet who was down on his luck! Have ALL the paperwork to prove what I said!

★☆☆☆☆ 1.0 Raven Brucelis · Sep 2023

This is the worst used dealership I have ever encountered. I contacted the owner to buy a car and he assured me everything was great on the car. I purchased the car after test driving and the car broke down on me 5 weeks later. When I called the shop to get help no one answered. I went there and the Russo guy appeared to be falling alseep mid conversation and very out of it. I explained the check engine light came on and the car stopped in the middle of the road and he told me there was nothing he can do because I bought the car “as is”. I had the car for 5 WEEKS I was out of 8 thousand dollars and I had a lemon. DO NOT BUY A CAR FROM THIS PLACE EVER!!!!!!!!!!!!!!!! His cars are bad and he’s a terrible person.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Used car dealer

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.