RWC Group

Joyce is super nice to deal with in the service department.

I bring equipment there often and they can usually fit my stuff in quickly.

Thorough review here. This review is not intended to insult Motor Trucks, but I feel my experience should be considered by those with trucks that this shop might express a lack of confidence in working on. My issue is generally with their lack of communication. I have a 1993 Mitsubishi FUSO that I initially called in for getting an oil leak looked at and to see if they could diagnose why my exhaust brake isn't working. I was told over the phone that it would be a couple days to what I presumed to be at least a diagnosis. Two days pass, no phone call. I call on day three, which was at the end of the work week and learn that it will need to be left with them until following week. Following week arrives, no phone call. So I am having to do all of the reaching out at this point, otherwise I do

These guys are vacation savers!! I can’t thank Motor Trucks International enough. Right before our planned trip to Alaska, with our 5th wheel RV on a ferry out of Bellingham, we discovered a broken weld on one of our slide retractor arms. I called several places with no luck and then one of the businesses suggested I call Motor Trucks International. I called and spoke with Joyce and she indicated if I brought the RV into them within the next couple ours they should be able to do the repair for us. I showed up and met the Service Manager, Justin as well as Brian who would actually perform the welding. Upon inspection they noticed that all four connection points for the two slides were only spot welded so they suggested adding a small steel plate at each location to provide additional streng

Drive past Kenworth and swing on in to motor trucks where the job will be done right the first time! Parts counter is #1 in the Northwest and their service department is flawless! They won't let you down!