Safari Car Wash

My experience at Safari Car Wash at 2200 Veterans Memorial Blvd in Metairie was the worst I’ve ever had with any business. During a routine car wash, they broke the gear shift in my vehicle, causing nearly $3,000 in damage. I had to pay for the repairs myself AND pay for a rental car while mine was in the shop — all because of their negligence. I still paid for the wash and even tipped, not knowing I was about to deal with a nightmare. The most unbelievable part is the lack of responsibility from the staff and ownership. They ignored my calls, avoided communicating, and made no effort to make things right. The owner even went to the dealership to look at my car but never contacted me afterward — no apology, no explanation, no reimbursement, nothing. This level of unprofessionalism is unacc

I'm so glad I went to Safari Car Wash!!! They did a great job with my suv and they even FOUND my wallet that I thought I lost a few months ago! Everything was in the wallet as when I last had it. All cards and cash in there too! So grateful for the work they do! If you need a detailed car wash, GO TO SAFARI!

5/10/2025 price change is odd. Cashier clearly said a Ford Edge was ready when it was actually my Ford Escape then calls me a liar when I asked if she meant an Escape and that I should listen better. I was listening. 5/6/2023 friendly, efficient and quick! 11/21/2022 even when you pull up just as they should be closing they will let you in. Friendly employees. Be kind. You never know what someone else is going through. Updated portion: still friendly, efficient and quick. Great place. They will close at a moment's notice if rain is pending. They are almost always packed. But they are quick and very attentive to details. Every part is vacuumed, polished and touched. They are quick and thorough. They are a well oiled machine. The longest I've ever spent here is 40 minutes. Awesome!

Paid a lot of money for a premium wash. Rims and tires were not wiped down. Water residue was left everywhere. Car is way too expensive to drive off looking the way it does. They were busy so I was pushed out of the lot quickly. Won’t be going back.

I had a top shelf, high end, full detail. I couldn’t believe how precise and perfect of a job Safari did. Huge hat tip! My car was covered in dog hair when I brought it in, and it left looking brand new.