SafeRide Motor Club

Called for a tow three months ago. Still waiting for a call back. We ended up getting a company to come out after waiting for hours with no call back. Is there any way to get a refund from this company?

2025 c class used twice. Key stuck in door and door wouldn't open. Called saferide they sent a lock Smith who wanted $150.00 for the service call and an additional 100.00 to remove the lock then 250.00 to replace it. It was the small lock on the side door.

Our Class C got a flat tire on Interstate 75S. The SafeRideRV provided a 2 hour wait time minimum for towing. We found one closer to us with an ETA less than 45 minutes for pick up- towing. The Rep., Juan, said the Supervisor, Laura, would NOT change the schedule/reservation without any logical reasoning. She said we could book them and pay ourselves. DON'T GET SUCKERED IN WITH THIS COMPANY AND THEIR NON-CONDUSIVE APPRECIATION FOR SITTING ON AN INTERSTATE WITH SEMIs AND OTHER VEHICLES GOING 80MPH!!!! 14 OCTOBER 2024

This is our second time we called them. We were on I95 and our air control went out for our air brakes and they locked up. We spent 3 hours waiting for someone to come and once the mobile unit got there the mechanic did not speak any English. He tried to show us the part but we had no idea what it was. Finally, he called his boss and gave me the phone so he could tell me what the problem was and that the mechanic would have to try to find one so we sat another 1 1/2 hours not knowing if he would find one or not. We had no communication and it was Memorial Weekend so if we had to be towed that would be a problem since it was getting to be late afternoon. He did get the part and installed it but we spent five ours on the side road with no clear communication. I mean he spoke no English

Called for flat tire and response was wonderful. They dispatched a small business RAC in Jacksonville FL who responded within 20 minutes. Changed tire quickly and competently. Alex from RAC is excellent and I hope Saferide can give him more business