Sam's Club Tire & Battery

Ordered new tires and installation thru the app, cheaper than anywhere around. Scheduled the appointment at the same time. Showed up for the appointment, the man at the service desk got my keys and told me they will call me back in an hour twenty. One hour and 15 minutes later, got my call and it was ready to go. Everything looked great and car rode perfectly. Thanks!

Incompetent at best. Struggle with taking tires off, causing me to pay another $90 elsewhere just to get the old tire taken off and new tire installed. Also refused to install a new tire on another vehicle but said they could put it on the rim if we brought that in. This all happened around the same time, otherwise there is no way I would give them more business. This frustration is not worth the savings from the Sam's Club membership. They actively avoid having to do their job.

Overall bad experience. Came here to get winter tires placed in January. They got rid of tires I had on (with only 8k of tread on them, it’s practically a new car) and told me that I could not get these back when I came to pick my car up. I had my car serviced today (3 months later) and was told that two of my tires were placed backwards and now I have to pay to get these placed properly. And finally there is no option to drop your car early/drop box for service which is inconvenient for those of working regular house. Would not go back.

I needed 2 new front tires. When I got there they refused to just replace the front tires. They only replace rear tires apparently. I don’t know why they would be so rude and not just do what the customer is asking. I mean it’s my vehicle, right!? Anyway I took it to NTB and they were willing to help me out with no issues. Will be going there moving forward

Over the past three weeks I have managed to get two flat tires, and wow, am I glad that my mother raised me as a Sam’s Club girl. The first time I came in, I was in a real pickle because extenuating circumstances meant that I wouldn’t be able to get my tire situation fixed for another week if I couldn’t get it done that day. Thank goodness Jason from the tire center was there and able to help me out, he got me in and out in two hours with a whole new set of tires! Three weeks later and here I am again after running over a bolt and this time Adrian was able to replace my tire in an hour and for no charge thanks to the premium warranty. The staff have been so friendly and helpful, the tires well priced, and the warranty so useful that I will be a Sams girl for life!