Sam's Club Tire & Battery

What a helpful place! it was fairly easy to get an appointment and Anthony and Mr. John were a great help. I would highly recommend this place.

They do take time to complete the job, but I have never had to return because it wasn't done right. I have needed tires and batteries, I have had exceptional service on all accounts. I needed warranty service on a battery, got a new one, no problem. Tires are priced right with follow up rotation easy to schedule. I will use them again.

I was in a bind on a Sunday and they worked me in for a flat repair. The demonstrated expert knowledge and was able to show me why they couldn’t make the repair and put my full spare tire on. They even put the tire on the back instead of the front where it was needed, because they didn’t want me to be unsafe. I came back a week later (when I was able) for a new set of tires and still received expert knowledge and VERY caring Tire staff. I felt like they cared about my safety and personal needs. They even helped me pick a tire within my budget without trying to up-sell to a more expensive tire. I’ll be back! The tire staff is unrated at this location and deserve to be praised for getting the job done even when they’re in a staffing bind.

I purchased 4 new tires, prepaid for them, and waited 2 weeks for an appointment to put them on. Only to be called the day before to tell me their compressor was broken and they had to reschedule. I called 3 days later because I hadn't heard from them only to find out I had an appointment for 2 weeks later. So in total I pay and supposed to wait a month to have the tires replaced on my car. I let them know this was unacceptable. So they said they would work it in. I dropped it off and pay for 4 new tire sensors. Which were not put on. They call and tell me it's ready for pick up, but I have a tire sensor issue. I tell them that's why I paid for new ones, and could not get an answer as to why they were not replaced. When i tell the store manager about i,, he acted as if she could care less.

Slow slow service, they didn't even have the tires in that I needed. I had to end up going somewhere else. The lady in front of me was having trouble with a tire that she had bought just a couple of months earlier and the guy was giving her a hard time about replacing it at no cost to her! She had the receipt, he had the proof on his computer screen- why then give this poor lady a hard time! I would never recommend this tire shop! I ended up going to University Tire and had a great experience!