Sam's Club Tire & Battery

Had tires rotated on ford dully . Took 3 hours then when ready had put tires on backwards had to wait another 2 hours to fix right !! Also no place to wait on your vehicle to be service no seats must have been took out of waiting area no room in deli to seat people eating . This isn’t right what about handicapped people ? This needs to be corrected on waiting on vehicles!!!

I called and scheduled an appointment to have the tires on my vehicle rotated and balanced after noticing uneven wear on the front tires. When I showed up for the appointment I spoke with Carl at the battery and tire desk. I explained that we set up an appointment for a rotation and balance because of the uneven wear. He asked if the tires need to be replaced (before seeing them). I said no and said we just want the tires rotated and balanced. He asked where our car is. I told him. He left and came back telling me that the tires are bald and he could not work on them, only sell me new tires. I asked to speak with a manager. After waiting 20 minutes Clint Meadows came to the desk and asked how he can help. I explained the situation and told him that I want to understand why I could not have

I just got a tire from the Walmart website so I called Sam tire center in Charlottesville and they told me that they could not change it because I didn’t purchase it from them I repeat they could not change it because I did not get it from them.The last I checked Walmart owns Sam’s Club so what are they talking about.TRASH SERVICE and that was not the first time

Went in last week to inquire about (long-overdue) new tires for my 2009 Honda CRV, and was helped by LT. He was so understanding of my tight budget as a teacher, and steered me towards a great sale that was happening this week on a highly-rated set of Goodyears. Had my appt today, and was in and out in less than 2 hours with great customer service from LT and his team. Thanks guys! Will be reaching out to higher-ups to let them know how awesome your team is, despite staffing difficulties.

They helped my dad yesterday when he got new tires for his truck