Sam's Club Tire & Battery

1st time customer. Got 4 new tires put on this morning. Was told to come back after driving 50 miles to have nuts tightened. Came back at 4:30 and they told me I had to wait behind a very long line of least 3 cars deep in every bay. They could have just got it done in 5 min and sent me on my way. Waited patiently and after deciding 1hr 15min was pushing it and since they close soon I asked someone for help and they told me no one was told I needed service. What a joke. After getting helped it only took a couple min for them to tighten it. I was in and out 10 min after losing my patience. Won’t be back. Don’t waste your time here. Go somewhere where they care about their customers.

Justin M was extremely courteous and very customer focused. He gave the kind of customer service one would expect out of someone dealing with the public. Couldn’t have asked for a better or more quick experience getting my four tires replaced. I was driving on a spare and they even put it back where it goes in my trunk along with the jack and accessories. A++ service all around. Will definitely return for my next set.

There never anwer there phone called 4 or 5 time over multiple days.

I waited 2hrs thinking they were just busy. No it was done, they just never bothered to call me.

Always great service. Can't ask for much more. I always get my tires here for the lifetime free tire rotation and the prorate on new tires if they don't last as long as they should.