Sam's Club Tire & Battery

I just had a new set of tires put on and I couldn't be happier. This is my first time using Sam's and Josh and John were great and provided excellent service. The tires are Michelin Cross Climate 2s and the out the door price was about $150 - $175 cheaper than other places.

I have never been so angry as what I am leaving Sam’s Club right now. My husband and I were told they had tires in stock for my car last night. Came back this morning to get them put on and purchased and all that fun stuff and turns out they do not actually have them in stock. Complete waste of our time. No apologies from the department just well the girl last night worked only part time so she probably didn’t actually bother to look. Well, then fix your system so that way if it shows in stock, it is in fact in stock because again that was the absolute most frustrating experience of my life. Doubled by the fact, we had a pretty bad experience last week as well. I’m debating just canceling my Sam’s Club membership. Kind of makes sense why everybody is migrating to Costco.

Recently, I received a quick diagnosis of a high/low tire light staying on even after airing the tire. And a "reasonably priced"* repair was done at Sam's Club. A very good experience. Good service, knowledgeable, friendly staff at Sam's Club. ***** :) *(Repair was priced much below my usual car repair service (Betten)... Just before Christmas, a different light was staying on and at Betten, I was charged over $100++ for just the computer readout, no repair!!! )

Garbage. The person working the counter told me it would take 3 hours to check a battery and it wasnt even because they were busy. He Said the "battery checker" literally takes 3 hours to check.

Muskegon rates at the top of the scale! I've gotten repairs done at other centers and they're honest, and don't try to screw you just because you're a woman!