Sam's Club Tire & Battery

Only open til 7pm now?! What? BTW, never for here for tires. Egregiously poor “Customer Service”—you can’t really call it that as Customer Service is non-existant. But the folks working there are not tire professionals and this could be dangerous. You may like to remember these letters instead: N - T - B.

These guys have zero time sense. Took my appointment at 1pm. Waited 30 mins to get checked-in and then waited for 1.5 hours, still my car was not picked. After 2 hours went inside, got refund for everything and came back. Don’t ever think about going to this place if you value time. Horrible customer service and they didn’t even apologize for the delay. Made a mistake by not going to Costco.

No dry erase markers. Disappointed.

It took several failed attempts to schedule a tire rotation over the phone, I had to go to the store -where nobody was at the tire desk. Waited and waited and finally made an appointment for 3pm today. Got to the garage door at 3pm and was directed to ‘check in’ inside -it took 30 minutes to ‘check in’ and I was told my car would be ready in 45 minutes to an hour. It has been 45 minutes and my car is still parked outside. NOTHING HAS BEEN DONE TO IT!!! I ended up leaving it wasn’t worth wasting an hour and a half for a free tire rotation WHAT A WASTE OF TIME!

No one was at the front desk when I arrived. Then an older guy who came to “help” was very rude and just simply giving me a hard time for no reason. I’ve been to the Sam’s down south and was never treated this way. I will not be going back to this location for any car services.