Sam's Club Tire & Battery

Guy at the tire counter had the personality of a wet mop. Would not balance my tires even though they met the tread depth requirements for the state.

When we got my tires service was FANTASTIC. Then every single time we would try to get in for a balance and rotation they wouldn't answer the phone, id have to call the front desk customer service and theyd page them overhead and I would still wait on the phone over 20 minutes. When I DID finally talk to someone every day was booked up for a while and they told me I needed to call Sooner if I wanted in that soon.... Well I did and nobody would answer! So when it finally came appointment day I showed up a little early (which was my fault) waited 20 minutes, then they said it'd take about 45 mintues. About an hour later they called and said it was done but they couldn't do anything to it due to my tires being bald, (Also my fault)..... So why did I wait for OVER an hour for them to do NOTHIN

June 8,2023 phoned to get ptice on battery. Got place in a little foreign county across ocean and could not understand person. !!!!! Very disappointed.....

Other than asking the other day about appointment & told it was first come first serve, and one man (not sure if mechanic) was not a people person, and not being paged when car was done...was good experience

Maybe some more help for the lady up front. She was doing the best she can but cant do it all