Sandia Collision

Laughable service. VERY unprofessional. These people have no clue what they are doing and are extremely disrespectful. NEVER take your vehicle here. For some reason, Sandia was recommended by my insurance company. There was significant body damage as well as rear end damage, which took weeks longer to finish than I was told, resulting in additional out of pocket expenses for a rental car extension. I had to take the car back within a month or two after the repairs were "finished" because pieces of the weather stripping were peeling off, the wheel well molding separated from the body, and part of the front fascia had popped out from the grill. After that visit, I noticed while cleaning my car that they had melted a hole in my carpet underneath the floor mat and just covered it up. Now I am

DO NOT TAKE YOUR VEHICLE TO SANDIA DIEGO COLLISION – COMPLETE NIGHTMARE EXPERIENCE! I initially left a review about the poor service at Sandia Diego Collision, but I need to update it because things got even worse. After their sloppy and incomplete repair job, my truck—a 2002 Dodge Ram 1500—was not drivable due to the damage they caused. When I brought this to their attention, they showed zero concern and refused to take responsibility. Instead, the owner/manager had the audacity to tell me that it wasn’t his problem and that I had a limited number of days to remove my truck before he started charging me a ridiculous $30 per day in storage fees. Since the truck was left in non-working condition due to their poor workmanship, I had no choice but to pay out of pocket to tow my own vehicle

Update as of today 3/14 I have spoke to Dave and daisy they are telling my daughter to take her car for the weekend with the lane departure light on. When we spoke to daisy she said I have to turn on my computer and never called back. It seems to be games with these people as the do not care how they are making thing hard. I told Dave if we take the car with the light and anything happens you are responsible his response is I didn’t wreck you car. No sir you are in the business of fixing wrecked cars. This place is a joke and at what point do we get a lawyer by the reviews o believe we could have a few people go after this for their business tactics. Please reach out to me if you also would like to speak to a lawyer My daughter’s car went in on 1/18/2025. The shop still has the vehicle an

Rating: ★☆☆☆☆ Avoid Sandia Collision – Poor Communication and Incomplete Repairs I strongly advise against using Sandia Collision for any vehicle repairs. My experience with them has been extremely frustrating and disappointing. After my vehicle was rear-ended, I took it to Sandia Collision for repairs, as instructed by my insurance company. Unfortunately, the entire process has been a nightmare. From the start, communication was poor. I had to constantly follow up to get updates on my vehicle’s status, as they rarely reached out. The promised repairs were not completed as they should have been. Despite explaining the extent of the damage, they failed to properly assess and repair the vehicle. Instead, they provided subpar work and refused to address the full scope of the damage. When

DO NOT USE THIS COMPANY. They continuously lie to our faces and the insurance company about when our vehicle will be ready. My car looks worse now than it did going into the shop. I was quoted just a few weeks without a car and it has been months now. Daisy and Duke have not been helpful or communicative during this process either.