Sawgrass Ford Service

The vibe is hateful, dismissive, and deeply unprofessional. I regret giving them a single dollar—especially considering every extra dollar came with that 3% “welcome to our dictatorship” tax. Absolutely dreadful experience from start to finish. We bought a new car here, and it’s been nothing but a revolving door of recalls, recalls, and more recalls—and Ford still doesn’t have an actual fix for some of them!!! After 4 years of this the service department shrugs like this is totally normal. On top of the constant mechanical headaches, they pulled a stunt I haven’t seen besides in corner store bodegas: they charged me 3% to use a credit card—on a major dealership purchase. In 2025. It’s comedy if it weren’t so insulting. And customer service? Nonexistent. The whole place operates like the

Service center is always spot on doing work to your vehicle.

I just got off the phone with the Service Department (Debbie, to be specific) and the customer service was so good I had to drop a comment. Debbie was kind and eager to help. Very much appreciated.

Great service. They fixed my Ford Focus, and then they charged 5 hrs of work that took only two hrs to fix it ( fraud?). Otherwise great NY bagels at their deli.

This Ford dealership has one of the best kept secrets in all of Sunrise. It's a bagel deli/lunch spot that is fantastic. If you are ever in the area walk into the showroom and order. You won't be disappointed.