Seaton Hagerstown

There are some fabulous employees at Seaton. The first person you’re likely to meet is Casey. She works at the front desk. If there was ever someone you’d want representing your facility, it’s Casey. She has a sweet, upbeat personality and can be seen helping out any time and any where it’s needed. The residents know this about her and seek her out. I’ve observed her assisting in the dining room, delivering mail, reading the cards residents have received to them when they aren’t able to do so themselves, she even assisted a newer employee by showing how my dear friend preferred to be dressed/changed. I’m not sure that there’s anything she doesn’t pitch in and help with. Casey is a top notch brand ambassador. Seaton would be wise to do whatever it takes to keep her there until she retires.

I came in to visit at Seaton today and what I noticed and have noticed each time I have come in is that Casey who sits at the front welcomes you with a smile and goes out of her way to help. The management and care staff is kind, compassionate, and truly caring. The community is warm and welcoming, with plenty of activities and always seems like a lot of fun. What really stands out, is the way the staff treats each resident like family. They take the time to get to know them. It's clear that they genuinely care about each resident's well-being and happiness.

Making the decision to place my father in an assisted living facility was not an easy one. But finding the "right place" gave me so much peace of mind. My father went from living alone for over 50 years to being in a community of peers. He adjusted very well, but I credit this mostly to the amazing staff at Seaton. They truly do care about the residents. My father loves every single staff person he comes into contact with on a daily basis. I thought, for sure, I would have to iron out some issues that would surely arise ... but I have to honestly say, the entire experience has been very positive. I have the peace of mind knowing that he is well-cared for, and truly valued as a resident at Seaton. I am so very appreciative of staff members Deanna, Rosie, Heather, John, Jan, Lisa, Michael, C

Seaton Hagerstown is a great place to be! The management team are great leaders and interact well with the staff and residents. The staff are very caring and attentive to our residents. As part of the management team, being the Director of Health and Wellness, I would recommend Seaton to anyone looking to place a loved one. The residents are well cared for, the place is clean, the food is delicious, the residents are engaged in activities, and the staff are very friendly giving it a home-like feeling.

The staff at Broadmore are compassionate individuals that made a unique transition calm and easy for everyone involved. The admission staff was responsive, generous, and worked extra hard to make their newest resident feel welcomed. The nursing staff was competent and ready to provide individualized care to every person in their facility. The activities and dietary staff were bright and pleasant, quick to introduce themselves to their new resident. The executive director even took the time to sit and get to know the new resident. The move-in process was not heavily monitored, allowing families to adjust at their own pace. There are limited restrictions and rules about the private apartments, so each person can really personalize their own space. The activities schedule is packed with fun