Skidmore's Graham Auto Rebuilders

They told me & my insurance that my car would be ready in 14 days - gave me an exact date. I called when it was supposed to be ready and they HAD NOT EVEN ORDERED THE PARTS YET! I wish I would've known, I would've driven my car for 2 more weeks while waiting on them! It took them 30 days, instead of 14. It was minor damages, was still drive-able, so it was sitting at their shop for 2 weeks for no reason, while I'm driving a rental. I've used them before & it took over a month then as well - I'll never use them again. Others I've recently talkes to had similar experiences.

If I could give less than 1 star, I would. My niece's car went in because they hit a pig and did minor damage to the plastic bumper cover and sensors , plus the ac condenser. When we got the car back, it had more problems than when it went in. When it came back, it still had the ac problem, plus other issues because of poor mechanic work. The service took at least 2 weeks longer than it was "suppose" to, and the shop expects us to bring it back to get the "other problems" resolved AFTER they coordinate with the insurance company AGAIN! And they couldn't even get the bumper color right, even though it in the VIN code, that they could have looked at ANY time if they cared about getting the job done right. I tried to talk this over with the owner, and he hung up on me...

Took my car in because of the hail storm had broken glass and standing water in the car Rodger reassured me that he would be able to get the car fixed and remove the water so no mold would grow. He did not the car sat at his shop with standing water in for over 2 months it was not until I stopped by to check on the car that I was informed that it was “ready “ upon looking over pieces of the car were literally falling off they never removed the standing water there was glass all over the seats mold growing everywhere I told him I would not accept that he told me he would change out all the carpet and foam instead he took it out and let it air dry and put back in my car is still full of mold and they are not going to correct the issues they caused from neglect the repairs were over 15,000 an

Don't take your vehicle here if you want it back anytime soon. I took our truck over after some heavy hail damage; new hood, windshield and roof. They have had the truck for 3 weeks and told us it would still be next week before we got it back. The truck sat there for a week before they even touched. The lady in the front office is very rude and unhelpful. She refused to transfer me over to a manager everytime I called. My insurance agent said this is not the first time they have been this way with their customers.

Had a lady run out in front of my wife over a month ago. Got her truck back today. They did EXCELLENT work on her truck. I can't express how happy they made my wife. Now Farmers Inc is absolutely a horrible company. Hope we never have to deal with them ever again. Thank you Skidmore Automotive.