Smart Auto Knoxville

If your looking to purchase pre owned make SMART AUTO your first stop!! What an outstanding sales team, they have been there every step of the way to direct me and resolve any issue I encountered! !! Thank you Chris & Cam !! You have made my first car purchase simple and easy with no worries!!!

It was really hard for me to get a car. I was so thankful for smart auto to help. Why 2 stars? Well maybe it’s the fact that a few miles down the road the engine light turned and that was at least 4 months ago. I have called out of work 2 times to take my car to get fixed. Did they replace things? They said they did. Is the engine light still on? Yes. Now it’s 20 degrees in my car and the heater just stopped working. I’m so frustrated. I pay $600 a month to get in my car and be freezing and they can’t even fix it because their waitlist to get seen is like almost 2 months away.

I had the BEST experience with Smart Auto Service department today! I called them 10 min before my appt, freaking out because I thought my car needed towed (I was having a moment lol) and they were so kind and understanding and helpful! They still squeezed me in even though I was late and probably threw off their whole day! Robby, Chelsea, and Ron run an awesome shop and I am so grateful for their assistance! It’s hard to find quality and affordability in the same place, but they do it!

I can’t thank Smart Auto enough! My car gave out on me and I was stressed, but Chris made the whole process so easy. I ended up driving home the same day in a GMC Terrain that I absolutely love. They even included a 2-year warranty on the engine and transmission, covered my tag and title fees, and got me in with a smaller down payment than I was expecting. I’ll even save on oil changes by bringing it back to the dealer and getting it done for $20!!! I’m beyond grateful for how quick, professional, and genuine they were. This was such a relief and a blessing, and I’ll definitely be recommending them to anyone looking for a car!

My wife and I went to smart auto after our credit had been decimated by emergency healthcare bills. We were able to get the car we needed to get us to work and … it had the leather package my wife wanted! Their service department is top notch and we just couldn’t be happier