Smiths Auto Depot

I hate that this has escalated, but several statements in your response are factually incorrect and need to be clarified so there is no confusion for anyone reading. At no point before the purchase was I advised to take the vehicle to a mechanic. We were given the keys to test drive and returned the vehicle as discussed. The first and only time a mechanic was mentioned was after the vehicle shut down. You told me I had the choice to take it to a mechanic before purchasing & I informed you that was never mentioned to me. I did not claim the vehicle was described as “the best on the lot.” This is why reading is fundamental. You described it as ONE of the best cars you had, then stated that it gets crunk up, driven, & parked in front of the gate everyday. On November 28, when my partner &

I bought a 2018 Kia Optima for my son and I must say the way they treat u here I swear they see no strangers and i absolutely love that Mrs Smith Chelsea was so nice and kind to us and I must say this new car drove with no issues yall it like a brand new car and only 30,000 mi beautiful interior go see the smiths for a wonderful car that will last u years I guarantee you they will not let u leave that lot with a car that’s having any problems they will fix it right there we’re so blessed not all car lots are bad I speak for myself when I say the smiths are the best around I promise u that 🤞🏾❤️

Experience was great. They let me take my time with no rush when looking through all the cars on the lot. Answered all my questions and gave me a great deal after an easy negotiation. Quick and easy process

Before purchasing a vehicle from this lot, please read this carefully. This review is specifically to inform buyers & to spread awareness. I purchased a 2016 Kia Soul from this location on December 9th around 4–5 PM. After leaving the lot, I immediately had to stop for gas because the tank was nearly empty. I then went straight home. The very next morning, on my way to work, the dashboard lit up like fireworks on the 4th of July & then the vehicle shut off and would not restart. I was less than five minutes from my house. Since it had not even been 24 hours since the purchase, I contacted the lot and spoke with River, who had been helpful during the sale. Unfortunately, that support ended there. I was told there was “absolutely nothing” that could be done. My grandfather and I went to t

Chelsea was amazing, told the truth about everything, and she was so sweet. If ur looking for a good place to get a used car this is the place to go I highly recommend it