Smitty's Salvage &Supply INC

Completely awful horrible customer service. The verbal abuse and rudeness is something I Have never experienced. I was called dumb, stupid an idiot and the owner smacked my hand. All because I questioned their storage fee charges which they are illegally charging. It is Wisconsin state LAW that they can only charge 25 dollars a day for storage where they charge 40! Told them they are illegally charging me and it is not ok. Again was called dumb stupid and an idiot. Worst people and customer service I have ever experienced. They don’t deserve your business. Go elsewhere. Frauds!

Location sold us a broken alternator and we ended up having to purchase a brand new one from the manufacturer. Smittys refused to refund our $55.00. Such a rip off be prepared to not be able to get your money back even though they say they do a 90 day warranty. Accused our mechanic of breaking when all he did was inspect it before he even removed the old one from car. Would not refer them to anyone.

Single-handedly the worst customer service interaction or public interaction, I’ve ever had with any single person let a loan a business. Very rude, contradicting and when they speak to you, there is zero regard to any customer needs/wants and willingness to work with them. Giving them a one star rating is the most overrated thing I’ve ever had to do…Should be negative stars!! Avoid this business at all cost!!

This place was great never been to a scrap yard by myself. I wanted to give a 4 mainly because it's kinda crowded, but compared to the other scrap yards I have visited in the past few days this one was one of the best. Quick process and friendly and helpful people. Gave me more money then the other places would as well. All around good experience.

This company doesn’t strap their loads down which allows their garbage to fly out of thier trucks, I had tin heat ducts fly out so I called to report it to them to let them know that their garbage had hit my vehilce while driving opposite ways down the road. While talking with thier employee see started the conversation out super hostile, I then asked for their insurance in case I have to do a claim for when I bring my choice in and she then told me that de red coming out of their trucks is not thier issue. Highly recommended staying away from this company both for business and while driving as they don’t follow proper dot regulations and will deny anything they’re at fault for. SUPER UNPROFESSIONAL with how they talk and treat others