Smoky Mountain Automotive - a Main Street Auto shop

I had been all over town and turned down due to the size of my truck- tires and no appointment. I was welcomed and worked in and made to feel important. I have tons of experience and knowledge about cars and as I was waiting for my truck to be done I listened to how other customers were spoken to about there repairs. These are good sense people and was not worried about the “up-sale” of their customers and genuinely concerned about what was safe. I highly recommend Smoky Mountain Automotive.

I had a great experience here! Everyone (Jackie at the front desk, the mechanic, etc.) was very courteous and friendly. The service was completed quickly and they solved the issue seamlessly. I will definitely return for any future issues. Thank you all so much!

I’m so glad I found this place!!! My van was not wanting to start and I had to get it towed to Smokey Mountain Automotive. They looked it over and knew exactly what the issue was and got it fixed the same day!!! When I started my van after it was serviced, it started up so fast it shocked me lol!! I would 100% recommend them!! The only thing that would make this experience better is if there was a shop dog you can play with while you wait 🐶 lol!! Thank you again Smokey Mountain Automotive for getting me back on the road!!

I was in a tough spot with my old 97 Buick Century sedan that stopped having functional cabin heating and windshield wiper arms stopped working in general. Smoky Mountain Auto provided me a full inspection of my vehicle, and within the same week made those problems go away! And if you have to leave your car there for some time they can offer you Uber credits so you can get free lifts to and from! They’re super nice people, including the front office staff and car mechanics. No nonsense, everything’s straightforward, free snacks, coffee, and drinks in their lobby!

I normally don't take time to write reviews however, this shop deserves it! My daughter, a student at UT had issues with her truck. I live 2 hours away so I found this shop online and had the truck towed there.. They were very responsive, thorough, HONEST, way reasonable on price . I highly highly recommend Smokey MTN automotive! Jackie was so accommodating from taking in the vehicle to communicating what they found etc..