Southern Wrecker & Recovery

I was towed today by Mike at Southern Wrecker and Recovery he was very professional and friendly right from the start. I was broke down in the middle of a 4 lane on 301, I put out traffic cones that Mike had on his truck to detour traffic away from both sides of us as traffic was constant and safety is always a first priority. Towing a loaded car carrier is always a challenge but Mike nailed it and got me back to our yard in Jacksonville in no time. Thank you Mike, be safe. Phil Proficient Auto Transport

I would recommend getting quotes from other companies before using their service. They’re extremely overpriced.

On Saturday the 24th of December, our truck died on our way to Disney World while hauling our 5th wheel camper. Stranded along I-95 near St. Augustine, I contacted Good Sam who then dispatched a wrecker that could only haul my truck leaving our 5er alongside the highway. I sent them "packing" and went about my own way to find another company (Good Sam was worthless IMO). Fortunately I found Southern Wrecker. Spoke with Heather at Southern Wrecker and my stress began to magically disappear. She was efficient and worked on getting a heavy hauler sent that could handle my entire rig. To boot, she even sent another truck to pick up my wife, child and dog since the heavy hauler would not have room in the cab. If that wasn't enough, she then arranged to have my camper hauled another

I was leaving from raiford FL, and when i made it to macclenny fl, my 2016 ford f150 4x4 coolant hose broke and I was stranded for 4 hours, another company pretty much left me stranded and didn't care that I was stranded away from home, BUT the man Dave, I can't remember if that's his name, went out of his way to drive 30 minutes to me and 30 minutes back to my house, what a great guy, he was friendly and a very chil guy, I even offered a tip and he said it wasn't necessary, also they have a great dispatcher, even gave me a call to let me know how far away the driver was, I do recommend them if its midnight or up to the morning hours. This is my first time ever being towed and this was a good company for the first.

I hired them to take off the mast of a forklift, the lady told me that if it takes more than 3 hours they would charge an extra fee. I was ok with that, she told me that they would take 1 hour to arrive on the location. 50 minutes later they arrived, I was out to buy a wrench to take out 2 bolts. After 10 minutes (!) they called saying that the equipment was not ready that they would need to leave. I argued that we agreed that I hired them for 3 hours and that I was 6 minutes away, that they should wait as the 3 hours had not expired yet. They just left. And charged my credit card! Unbelievable. 10 minutes! They were supposed to lift the mast to take out the bolts, only that , how were they expecting that it would be ready if they were hired exactly to do that!?!?!?