Southside Towing & Recovery

I brought my pickup to Southside to get a Boss plow installed. I had privately purchased the plow and just needed them to install the mount and wiring which I already had. I was quoted about $700 to do the installation. I brought my pickup and plow there for the work to be done. Note, that I have an aftermarket metal bumper on my pickup. I explained to the guys that they would probably need to cut part of the bumper mounts as it would be in the way of the plow mount. I was told this would not be an issue. It had been a couple days since my scheduled appointment, and I had not heard anything so I had to call them and was told everything was done and I could pick it up. When I arrived to pick it up, I observed the plow on my truck, but my front bumper was not on. When I went inside Chase to

Absolutely a fantastic experience with my first time there. They were able to take care of and fix the issues that I had with the plow. I would highly recommend them.

Everyone i dealt with was top notch and the service was fantastic. They had a magician at my vehicle in under an hour and had it unlocked in less than a minute.

These guys are as helpful as they possibly can be, and strive to put the customer first. The service is great and they even explain what is required over the phone, meaning less trips through town. They even take the time to clean some of your car up if you ask!

I had my son's SUV towed there because there were some issues with it. They said they found a few issues and fixed them. The total price was $817. We went to pick it up and pay. When I got there, the total went up to over $1,000 due to them changing the battery without informing us first and allowing us to either get our own battery or purchase one of theirs. It left me no choice but to pay over $1,000. They were nice about it and let me pay the extra battery cost a few weeks later when I got paid because they didn't tell us about the battery until we got there, but it would still have been nice to have a phone call and options before they used their own. My son hasn't really driven it since we got it back recently - until he followed me to drop my car off there today. We were on the way