Southwest Auto Salvage, Inc

Terrible place to work with. Took them a week to sned me photos of a part that I did not request. I was willing to purchase with out. Than I paid for the part 2 weeks ago. I call every week 2x a week asking when the part was shipped and the lady tells me SPEEDEE Delivery picked it up already and that I should see it in a few days, She puts me on hold and says shes going to ask her Shipping guy. Comes back and tells me a bogus date. Today I finally call back, get the tracking number. Call Speedee and they say "we just picked it up the 23rd at 12:06 p.m." Which is several days later than what I was told from this place. Do not recommend working with this place. Can not get an honest answer, even if it was a mistake. I would take that. Instead you get lies.

Bought a SUV from here and it was good on the test drive but as a day later it was shaking at stop lights. When I brought it up to the owner, he said nothing was wrong that it was just sitting too long and it should stop eventually. Fast forward, my car wont move wont start 2 months later and needs an entire new motor which costs the same amount that I bought the car for. Do not buy anything from this place. The owner will not help you and will make you think youre crazy.

This has got to be the worst part yard I have ever been to. VERY OVERPRICED! I got a quote on the phone for $50 for a front bumper, we took the time to take it off, then they rang me up for $150. Thank God I left and went to Joliet UPull Part because I got the front bumper, 2 grills, and the fog lights, for $90! Southwest Auto would have charged me at least $250 for all of that. If only the salesman’s pride didn’t get In the way of a sale - he refused to negotiate even after showing him that the parts BRAND NEW online were cheaper then they wanted to sell them to me for. ALSO the yard is messy and unorganized.

1200 for a vq30 engine from 97?? Lol there's whole maximas for that price on fb. Reasons we're all buying from Amazon and ebay

If I could give zero stars I would!! I called this place of business at 11pm this afternoon and asked about a caliber for my vehicle the older gentleman with glasses says okay over the phone. So I went up to the business at 12pm I walk in n they didn’t pull any parts of the vehicle. The older gentleman at the desk states to me that they won’t have it ready until 2pm I said why would it take that long my brother just took it off the other day and it didn’t take 2 hours to do it.. anyways so he told me 2pm I just called up there and the same gentleman told me no he’s not pulling the part. THIS PLACE HAS THE WORST CUSTOMER SERVICE EVER THE GUY TOLD ME TO TELL MY BROTHER TO COME TAKE IT OFF!! This business needs better employees