Special Way Auto Parts

They always get my orders done quickly and make the whole process super easy. The receptionist, Mariam is the best!!!!!! She’s so helpful, fast and has great energy every time I stop in or call. Customer service like hers is rare. Highly recommend this place

Mariam is super nice and easy to work with! She helped me find the right parts fast and gave me a great price. Definitely one of the best people I’ve bought from — 5 stars all the way!”

⭐ 1 STAR – AVOID THIS PLACE AT ALL COSTS I ordered a fender from this place and it arrived damaged—not minor damage, but clearly unusable—and honestly it seems like all the parts they sell are damaged, so this clearly isn’t a one-time issue. When I contacted them to exchange the part or get a refund, they completely refused to help in any way, showing zero accountability and zero customer service once they already had my money. Selling damaged parts and then refusing to stand behind them is unacceptable. If you value your time and money, do not buy from this place—this was a total waste of money and a terrible experience.

Thank you Mariam!! I had an amazing experience at Special Way Auto Parts, thanks to Mariam! She’s truly one of the best representatives I’ve ever dealt with. From the moment I walked in, she greeted me with a warm smile and went above and beyond to help me find exactly what I needed. Her knowledge about auto parts and her patience made the whole process quick and easy.

If I could give zero stars I would. Their communication sucks. I got transferred 6 different times just to check the eta on a part. Come to find out it was never even sent out. I filled out their shipping slip and never heard anything after that. So I called and emailed multiple times. Never got an answer back. A month later and I still haven’t seen the part I needed. I would never recommend this place to anybody. Horrible customer service. I will call another business in the future.