Splash Car Wash

UPDATE I want to update my review because after my experience, I spoke directly with the manager, and he was very kind, professional, and understanding. He took the time to listen to my concerns and genuinely tried to help resolve the issue, which I really appreciated. You can tell he cares about customer satisfaction and making things right. Even though my initial service didn’t meet expectations, the way the manager handled everything made a big difference. Thank you for taking responsibility and helping me with my problem — that level of customer service matters. I paid for the highest-tier car wash, including wax and shine, expecting a spotless finish. Unfortunately, the job was quite disappointing. As shown in my photos, the door sills and interior panels were left dusty, and the edg

I’ve been going to this car wash since they open, couldn’t be more satisfied with their services very professional work done. Manager Paul is a great guy and the whole crew are great very polite and friendly. I don’t usually write reviews but this place deserves it.

What can I say? Paul is definitely the man! I met him at the auto show at the Jacob Javits Center in Manhattan NY and it’s been a wonderful experience every step of the way. I purchased the ceramic pro Gold package and it was worth every penny. The craftsmanship is evident, and the attention to detail is what I appreciate. The car even looks better than when I bought it from the dealership. I’ll be back again when I purchase my next car. I’m looking forward to the next adventure! Thanks again Paul and the entire crew!

Very disappointed in the way my car turned out for the insane amount of money I paid. Looks like something was sprayed all over the inside of my car and not wiped down, same thing on the outside, infotainment center was cloudy and streaky, random spots all over the car inside and out. It was like they just didn’t care and was in a rush and for a hand car wash I would expect a little more attention to detail especially for almost $90

I had a great experience when I got my vehicle detailed here about a month ago, so I decided to bring a family member’s car in for a $50 hand wash. I was really surprised to find that the service didn’t include even a basic interior wipe down. When I returned to speak with someone about it, I did so respectfully, but was met with rudeness. I was told they would vacuum it again, but before I could even get the kids out of the car, they started, which scared my 2-year-old niece. I ended up having to use the free vacuum area myself. I can acknowledge that I may have chosen the wrong service option, but for $50, it feels unreasonable not to include a simple interior wipe. Between the lack of service and the way I was spoken to, I won’t be returning.