Star Subaru Service & Parts

Staff were all respectful and professional from the moment I drove into the Bay Area to the checked in and check out time. I was very pleased with the service. The waiting area is clean and comfortable. The staff communicated via text and sent a video review of all completed services. In all, it was one of my best experiences at a service center with a reasonable wait time.

I brought my Subaru in for a regular 2-year maintenance check. I’ve been getting my annual service done at this center since I bought the car, but this recent visit left me extremely disappointed. The morning after the service, I noticed that my dash cam wouldn’t turn on. When I checked, I found that the power line had been completely cut in the middle — a clean, scissor-like cut. I reviewed the SD card and saw video footage of my car being moved inside the center, but all files from about two hours before I picked up the car were missing. Normally, my dash cam records continuously, so it was clear that something went wrong during or after the service. Assuming it could’ve been an accident, I called the service center to ask about it. I spoke with Sherborne Williams, who repeatedly denie

Great experience at Star Subaru first time coming here for service extremely reasonable for new light bulb for my Wrx! Definitely would come here again!

STAR SUBARU SERVICE FLUSHING Pleasant experience with Team Marco and Elian; they listen, are knowledgeable, provide clear communication, and inform you at every step. And kudos to their partner, the mechanic.

I’m so glad I picked up my Crosstrek on 9/17. I always come to Star Subaru because the sales representative, Jackson, and the finance manager, Michael, are so nice. They make you feel comfortable by clearly explaining the costs and options, and they always give me and my friends a fair deal. This is my fifth time coming back to Subaru because Jackson and Michael always go above and beyond to help you through the process.