Steve's Tire & Auto - East Memphis

I recently took my vehicle to Steve's Tire & Auto to fix my front brakes. Austin and Jonathan both assisted me and were very professional and friendly. When I went to pick up my vehicle, Jonathan noted that my battery would likely need to be replaced sometime soon, along with some additional things the tech noticed. As it turned out, my battery decided it was done for and fortunately, I found out in the Target parking lot, which is less than a block from Steve's. I quickly called up to Steve's, as I knew they were getting ready to close for the day, and Jonathan said he would help me after hours (so kind!) and helped jumped my car. He gave me some additional advice of what to do next and his advice was a life saver. If you're looking for an auto body shop with friendly and professional sta

I cannot recommend Steve's Tire and Auto enough. I have had them do some work on my 2013 Hyundai Tucson a coupe of times over the past few years and they have always done a great job and their pricing is extremely fair. A couple of weeks ago a local dealership told me I needed $1,300 of brake work done. I took my car to Steve's for a second opinion. Turns out the dealership misled me. I did not need any work done to my brakes. Steve's showed me pictures and went into great detail about why the brakes still had plenty of life in them. They saved me $1,300! I cannot thank them enough. It is so nice to know there are still honest folks. They did not charge me at all to look at my car! I expected to at least have to pay a diagnostic fee! Thank you! You have mine and my family's business for

Have had a number of repairs done here and generally satisfied. Would point out that if you think you can pay with a debit card and avoid the additional fee (in this case 3%), like you can at a dealership or other service centers, be forewarned that they still charge you even though they get your funds immediately. You can only avoid the fee with a cash payment. Personally, I don't usually care around large amounts of cash. They also won't except your check no matter how much business you've done with them.

I would not recommend this shop to anyone, this is not an honest business, Steve the owner lied to me by offering a resolution then back tracking on his on word as business owner. He did not care to do the right thing by his customer (who had just spent $5,000) They replaced parts on my Jeeps engine (rockers, cam shaft) and when it stopped running shortly after Steve the owner called and said he would offer me a credit for the amount I spent ($5,000) to use it towards a new/used engine I told him I'd feel better if I had a second opinion and needed more time before accepting his offer. I lost trust in them when they had my Jeep in their shop for over a month and did not know what was wrong with the engine and thought they were liable and I had to call several times to try to get an answe

Josh Parker is the lead technician. He and I worked together in the past. He has excellent knowledge of any car repair you will ever need. I still use him to repair my vehicles. We are practically best friends. Quick. Accurate. Fixed right. A+