Subaru of Baton Rouge: Service Center

Baton Rouge, LA · Auto repair shop

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Baton Rouge
#138
of 912 shops
City Percentile
59%
rating percentile
Address
Subaru of Baton Rouge: Service Center, 13399 Airline Hwy Suite B, Baton Rouge, LA 70817
Phone
(225) 650-2150
Website
www.subarubr.com/service/index.htm?utm_source=google&utm_medium=organic&utm_campaign=gmb-service

Subaru of Baton Rouge: Service Center is an auto shop located in Baton Rouge, LA. It is one of 912 auto shops listed in Baton Rouge. Its 4.6-star rating is above the Baton Rouge city average of 4.3 stars.

About Subaru of Baton Rouge: Service Center

There are many reasons to choose Subaru of Baton Rouge for all your car repair needs. We can help to prevent break-downs through oil changes and factory scheduled maintenance. Our service technicians are professionally trained and will repair your... More

Customer Reviews

★★★★★ 5.0 Meghan Bilski Conway · Mar 2025

I was visiting from out of town and I took my 2023 Forrester here after having the passenger window blow out randomly on a Sunday. I was able to get an appointment the next day at noon for a window replacement. Jack and his team were so friendly and communicative knowing we needed to get back on the road asap. They did the work to try and find a window locally but ultimately had to rush order a replacement part from Texas. They were able to get the window in the next day and complete the service by mid afternoon. They were also upfront that the regulator in the window needing another look but knowing we needed to get back on the road they gave us notes and offered to speak with our technicians back home. Jack also fought the good fight with our insurance working to get our payment worked o

★★★★★ 5.0 María Chiriboga · Oct 2024

I had my old legacy serviced here since moving to BR and they always did a great job. I recently got the opportunity to get a new vehicle and the purchasing experience was great. Michael Babin, Mr Terry and the rest of the team were extremely informative, professional and really made the process clear and quick! I am extremely happy with my new vehicle and happier to have stayed with the Subaru family.

★★★★★ 5.0 Angela Wetzel · Jun 2021

I felt like this team went above and beyond for me in a moment of need. I’d just purchased a used 2015 Subaru Forester (from a Houston dealer) and had put less than 3,000 miles on it (it had about 114k or so miles on it when I bought it) and had taken it on its first real road trip from Houston when the transmission started having issues, pretty much an hour before I'd hit Baton Rouge to visit my brother. I had my mother, sister and 9-yr old nephew in tow. We didn't know it then, but the transmission had called it quits. There were funny smells and noises...not good. One of their customer service reps, Ashley, is the sweetest kindest human being -- she helped and reassured me each step of the way and took the extra time to explain the safety features in the loaner vehicle while they look

★☆☆☆☆ 1.0 Thogar · Nov 2022

I went with a friend who was having battery problems with one she had installed by this dealership just a week over a year ago. The service rep kept telling her there was no warranty on the battery and that she'd have to pay over $250 to get a new one. After a long back-and-forth with the rep, my friend spoke to the Service Manager who told both us and the employee that the battery was fully covered and there would be no charge! Thank goodness he was there or my friend would've been cheated out of a lot of money. I wonder how many people have been ripped-off by either uneducated or unscrupulous employees? We won't be back nor will I buy a Subaru in the future.

★★★★★ 5.0 Donald Scott · Jul 2023

Can't say enough good things about this Subaru Service Department. They have always gone above and beyond to make sure I am taken care of. Even though I am currently stationed in San Antonio I wait until I'm back in the area to get work done here. Jack and Cory are top notch.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Appointments Recommended ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Auto repair shopAuto air conditioning serviceAuto electrical serviceAuto radiator repair serviceAuto tune up serviceBrake shopCar battery storeCar detailing serviceCar inspection stationCar repair and maintenance service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.