Sullivan Tire & Auto Service

I found this shop when I failed the emissions section of my annual inspection, and I chose it because it's a state-certified repair shop. I was a little nervous about using a new shop, but my fears were immediately allayed. I called for an appointment and got one the very next day. A few hours after leaving the car, I got a call explaining what repairs were needed, and also what maintenance was recommended, with a very clear explanation of both, and a price for each. The repairs were completed the next day. Everyone was friendly, helpful and efficient, and I was delighted to learn that Sullivan Tire is an employee-owned business. Then it got even better. My check-engine light came on again, after just a few miles of driving. I called the shop and again, I got an appointment right

Had new tires put on last year at Sullivan Tire and went back today an alighment and my complimentary tire rotation. Just before the visit, a strange noise started coming from the rear of the car—something completely unrelated to the scheduled work. Matt and the team didn’t miss a beat. They quickly diagnosed the issue and had everything taken care of within a couple of hours. The turnaround time was impressive, the price was more than fair, and the level of service was top-notch. Matt was incredibly helpful, professional, and kept me in the loop the entire time. A++++ across the board—for service, pricing, and customer care. Highly recommend!

This shop is dangerous. The old man who quoted the service and charged me for the work done is EXTREMELY rude and impolite. I took my car to the shop to have the brakes checked and asked if it was possible to remove some scratches caused by the windshield wiper blades. They charged me an exorbitant amount to replace the brake pads and rotors unnecessarily and created new scratches on the entire windshield. I can't understand why an employee would ruin an entire windshield with new scratches everywhere for no reason, this is unacceptable. If I would have read all the bad reviews here before none of that would have happened so be advised NOT to come to this terrible shop. Btw I wonder where is the management?

Great experience getting all season tires. David was very helpful and service was done quickly.

I had a terrible experience at this location. I went for four new tires and then they called me to tell me a list of things they think I should get fixed that are completely unrelated to my tires. Basically opened up my whole car and rummaged around to find things to sell to me. AND they took photos of it all. Showing me the air filter should be cleaned, under the hood, etc. SO unnecessary and generally overpriced. Then I come to pick up my car and multiple warning lights come on, all new since I dropped it off. They had done something because none (ZERO) of them were on when I dropped off the car in the morning. Am I supposed to believe that was coincidence?? They showed me photos of the warning lights on the dashboard they allegedly took before servicing the car. Those photos could have