Sullivan Tire & Auto Service

I called around 3PM asking if they'd look at my leaking tire knowing they close at five. John told me if I made it in before 4 they'd help me out. I got there at 3:50 and he honored that promise. They diagnosed it as a faulty valve stem and replaced it free of charge since I got my tires brand new at a different Sullivan's only a few months ago. I had great conversations with John as I waited and they even stayed a little passed 5 to get it done. Fantastic experience!

I just had new tires put on & an alignment performed at the Quincy Location. John, the gentleman I worked with was extremely helpful, knowledgeable, and very professional. John gave me all the information I needed to make a final decision. Everyone did a fantastic job and it only a couple of hours (last minute on Saturday!). Very well done to all involved!! I would highly suggest using Sullivan Tire if you need tires or basically anything to do with your vehicle!!

3/15 - First experience: I waited for an hour and a half for them to tell me they didn’t have the oil that I needed for my car (the next day they comp the oil changes for lack of communication). 11/1 - Dropped off my car at 9:30am even though I had an appointment at 10 a.m. for an oil change, alignment, and check one tire. I asked for it to be completed by 12:30 p.m. The front desk acted like he was pulling teeth to accommodate that request. I called at 1pm they didn’t even touch or do anything to the car. I am a long-time customer for over 8 years, having been going to many Sullivan locations, but this location is the worst location. Don’t be fooled by the positive reviews. The WORST!!!!!

I was so happy with my service at the Quincy Sullivan tire. John is such a great guy. All employees were great as well. I have a latex allergy and the were sure to wipe the inside down when the job was done. Thank you again. Taken on time, in and out in an hour.

Great experience! John made the whole ordeal really easy, painless, and efficient. Really impressed with the service, will be coming back if/when I need my car serviced!