Sunny's Detail Shop LLC

Our regular detailer retired so we've been looking for someone new. Sunny’s, owned by John Haines, was recommended to us by my husband’s coworker. John was very pleasant and, when we picked our vehicle up, took the time to explain why he was unable to get our hubcaps completely clean. Though our vehicle was cleaner than when we took it in, it was not as clean as we expected it to be. For instance, there were dirty finger prints on the inside handle of the driver's door, and dirty scuff marks on the door jam, neither of which were there previously. Also, there were black fibers in the wells of the belt latches in the back seat. There is plenty of room in these areas to get even a wide sweeper nozzle in, so there was really no reason for anything to be left there. There were also paper scrap

Unfortunately I had a bad experience with this business. I took my car in which had normal wear and dirt, was by no means a large mess, and while it came back cleaner than when it went in, it was nowhere near the level I expected for the price of a small sedan. Certain areas such as the gas well, air vents, and seat sides seemed untouched and pine sap was left on the exterior. My father had to go through and clean it further upon getting it home and all of these minor details were taken care of in half an hour or less. They had my car for 7 hours and did work that seemed like it could have been finished in 3 or 4. Would not recommend this shop for detailing.

Poor service, bad review. I'm disgusted with the lack of customer service follow up . I did business with Sonny for years having my SUV detailed semi-annually. I had one issue with Sonny. He forgot my sun roof. I called him back, took it in and he cleaned it. Plus he washed my entire SUV again ... no charge. I didn't ask him to do that. But, he said that he didn't have a car in and had the time. Right now, the shop is under new management. The same quality of service is no longer provided. I took my SUV in for detailing about a month ago. When I picked it up, it looked fine at first blush. However, several nights later when driving after dark, it became apparent that a poor job was done cleaning my windows. This wasn't visible during the day, but at night. The windshield in particular, w

the only reason for the one star was because you had to select one. my parents car came back from him in worse condition then went into him. They have a 2015 Camry and by no means is it dirty they are a retired couple that toke a leap on Bob and was high disappointed. He said there is no way to get the sears looking new and to remove grime from the cup holders or to keep windows from smearing... REALLY.... well I will be filing a dispute to bank, as well as report to BBB and also contact my attorney. Seems like a small thing to be angry about, but how many other people has he done this to???

I just picked up my car from Sonny's and John Haines and his staff did the complete once over for me, he went the extra mile and I did not ask him to do everything that he done, his work is outstanding and reasonable, he is incredible I am so happy with my clean and spotless car I highly recommend John to anyone that needs their car detailed, thanks again John