Super Star Car Wash - Palomar St & Third Ave

The person named Trinity was very kind and attentive! She is dynamic! Excellent customer service! I have not had good customer service with an in-person carwash in years. I have had other car wash memberships because I have 3 luxury cars! The kindness goes a long way for me! This makes me happy! I will ensure this is the car membership that I keep for a long time! Thank You for having workers like Trinity!

I am writing to formally complain about the damage caused to my vehicle at your car wash and the complete lack of responsibility and follow-up from your team. While using your tunnel wash, the machine scratched my car. I immediately reported the issue, expecting a professional and fair resolution. Unfortunately, that never happened. I was told that Human Resources would contact me, but HR never responded to my emails, never called me back, and no one followed up in any way. As of today, my car has not been repaired, no compensation has been offered, and no explanation has been provided. This situation is extremely unfair and unacceptable. A business that damages a customer’s vehicle and then ignores them entirely shows a serious lack of professionalism and respect for its customers. I t

I’ve been coming to this Super Star Car Wash on Palomar & Third for a bit now, and honestly I don’t get some of the negative reviews. Every time I’ve been here, things are running normally — equipment works, the line moves, and my car comes out clean, especially the wheels which a lot of places miss. What I notice the most is that the manager is actually present and paying attention to what’s going on. You see staff checking the tunnel, helping people with vacuums, keeping towels stocked, and just making sure customers are taken care of. That usually doesn’t happen unless the place is being run well. Nobody has ever been pushy with sales with me either — they just explain the options and let you decide. Vacuums have worked fine when I’ve used them, and the whole place feels pretty mainta

Honestly I’ve had nothing but good experiences at this location. The wash works, the vacuums work when I use them, and my car always comes out clean. You can tell the place is being managed well because the manager is around, staff are attentive, and everything keeps moving even when it’s busy. Nobody has ever been pushy with me about memberships either. Solid spot — I keep coming back.

Best Car Wash for sure in Chula Vista! I have been coming to this location for about 5 years since they are the only wash I have found that allows the “Brushes” to be turned off. Steve, the heManager and all the staff are always super friendly and always willing to help and as I have experienced, really really go out of their way sometimes to make sure picky customers like me are always more than satisfied! Having a Mercedes with a clear coat allows for the best wash for the paint with the brushes turned off in my opinion and again no one else offers this. Get a membership too, all the necessities come with your wash, air dry, vacuum, microfiber towels, and air for your tire pressure all included 👍🏼👍🏼