Superior Repair

Owner can be verbally abusive. He screamed at me because my wife didn’t bring the car in when she first called. Also he mis diagnosed a problem that didn’t exist.

When it comes to Subaru specialist mechanics, Superior Repair is the best of the best. Honest, competent, dependable, and fair. I first discovered Steve years ago when I was driving an old Subaru with more than 200K miles on it. The manual transmission didn't like shifting into 2nd. Steve knows these cars well enough that he actually was able upgrade it to a used transmission from a newer model year. Although I drive a Tesla today, I was Steve's customer for a decade and a half of Subaru driving and I can recommend his business without reservation. Don't let the location deter you: I took my car here even when I lived on the North End. If you work in Downtown Seattle, it's easy to get to work from here on the bus. Or, if you're headed out on a midweek business trip, you can drop off your c

Rob and Steve are amazing! We have been coming here for years and have been treated with nothing less than first class service. The owners Rob and Steve are very friendly and more importantly super knowledgeable about Subaru’s. I first started taking my 2001 outback here years ago, and now I’m on to taking my 2009 outback to them for miscellaneous repairs and preventative maintainence. Just the other week, I had stopped in unknowingly on a holiday to have them look at something. Steve was there taking advantage of the day off by doing a deep cleaning of the shop, not realizing they weren’t open until knocking on the door, Steve still came out and chatted with me and even ran a diagnostic on the car! They always seem to go above and beyond. Very reasonable in pricing, always on time

Honest mechanics. They don’t try to get you to have work you don’t need done to make a buck. I took my car here after the dealer recommended some repairs and after they looked at my car, they said those things could wait except for something small I was already going to do myself. They also replaced a brake light during the inspection and didn’t charge anything for it. I’ll be back when it’s actually time to do the work I thought I needed now.

Best of the best! Really wish I had come the Superior Repair sooner. I had gotten a comprehensive inspection with Tom's Automotive. It was a popular and highly recommended shop on the West Seattle Connection group on FB. And I could see how folks would recommend it - the people were kind and I got a professional breakdown of repairs, etc. That being said, after the inspection I received a list of items that needed to be repaired that totaled up to $10k, and they tried upselling me on at least getting $2k worth of repairs at a bare minimum and said the others could wait. I ended up spending $600 on a repair that they said was necessary to get the car safely out of the lot, and then took it to Superior Repair a shop that specializes in Subarus to get a second opinion on the rest. Rob at Su