Take 5 Car Wash

I came here on my day off — which I only get once a week — and I also pay monthly for a membership. Unfortunately, the experience was disappointing. I use to met the location manager he was great in term of taking care of the customer but when we talk about the facilities provided it’s nightmare. The vacuum stations were not ready for service, and when I asked for help, the staff seemed unbothered and uninterested in resolving the issue. On top of that, the vacuum hoses were clogged with debris and clearly hadn’t been cleaned or maintained for some time. Paying for a membership should at least guarantee that basic equipment is working and properly maintained. This visit felt like a waste of my limited free time. If this continues, I will seriously consider canceling my membership.

Update: 10/13/2025 This used to be a decent option, but lately, it’s gotten ridiculous for something I actually pay for. They don’t make it easy to cancel, and even when you let them know something’s going wrong, the employees clearly don’t care. This specific location needs serious help. 1. Vacuums rarely work, or barely suction at 20%. 2. One time, a hydraulic line came loose and sprayed fluid all over my car and onto the wash pads. They left it that way for weeks and didn’t bother to clean the pads properly, so hydraulic fluid kept spreading over everything during washes. This caused absolute HAVOC! 3. My windows looked worse after the wash than before. See photo from today, immediately after the wash. 4. At one point, employees were smoking cannabis inside the wash bay. I had my so

I cannot say enough good things about Take 5 Car Wash Custer Rd. I’ve been coming to this exact location since they first opened, and it has honestly become the only car wash I trust because the experience is consistently top tier every single time. The customer service here is on another level, and I especially want to recognize Noah for how incredibly professional, kind, and attentive he was from the moment I pulled in. He made me feel genuinely taken care of, explained everything clearly, and went out of his way to make sure I was completely satisfied instead of just rushing me through like most places do. You can tell he actually cares about the customer experience, and that alone makes a huge difference. On top of that, this location is always extremely clean, not just the tunnel and

I had a great experience at this car wash. William was friendly, professional, and efficient from start to finish. My car came out spotless—no streaks, no missed spots, and the interior looked refreshed and well cared for. The process was quick without feeling rushed, and the pricing felt fair for the quality of service. I really appreciated the attention to detail and how smoothly everything ran. I’ll definitely be coming back and would recommend this place to anyone looking for a reliable, high-quality car wash.

The team here is amazing. I’m always greeted in a professional but very friendly way and smiles across the board. The facility works great and is amazing clean. Noah came out and talked to me as I was vacuuming my car and had a great conversation. Noah and his team solidified my business as a trustworthy business with great people. Thank you.