Take 5 Oil Change

All attendants were courteous, friendly, approachable, knowledgeable, and even fun. Attendants took time to show me features of my vehicle I was not previously aware of, such as how to view tire pressure of all 4 tires on my dashboard. I felt that the options were all presented to me and I was not coerced into any extra services. Attendants seemed to enjoy their work which made me enjoy being their customer.

My Step son brought his 2018 Ford Explorer in fur an oil change. One of the technicians talked him into a coolant flush. After paying over $300.00 for miscellaneous services, he left not knowing that one of the technicians left a clamp on one of his coolant return lines. This egregious oversight caused his radiator to crack, his truck too overheat and head to warp. I photographed the clamp, removed it, brought it to the store and returned it to the store “manager”. I showed him photos of the clamp as it was left. He told me, “I’ve been looking fur this.” I explained to him that I did understand mistakes happen but that I did need the situation resolved and my step son’s truck made while. He told me he would file a claim and someone would reach out soon. In his filing of the claim,

I just went back there1/7/26 all brand new people. The service was great. Really perfessional.they told me my oil look great.that didnt need a oil change at least another 2000 miles. They didnt want us to wast are money. That shop total change. It is really great now. Going there evey time. Nice and polite people. And quick at work.

The guys were awesome! Thank you so much for the kindness and a few laughs. Will definitely be back! Shout out to Derrick!

The service was great. The two guys that took care of my car were absolutely amazing. One even helped point me in the right direction with a tire valve issue that we are experiencing. It was probably the best service I’ve ever had at a Take5.