Take 5 Oil Change

In all honesty, both of my experiences here have been less than satisfactory at best. Hang on with the review, because it is not from some keyboard warrior. I tried resolving this issue with the Take 5 crew but nobody answered the phone because they were busy- i can relate and understand completely. I was transferred to customer service. Wednesday they said the district manager would reach out later that day. I followed up the next day after not receiving a call and she let me know it would be 24-48 hours before i would hear from the district manager. Here we are, a week later, and no call. Now, the oil change- yes it is expensive, but you are paying for a service and oil/filters are not cheap, period. I average an oil change every 3-4 weeks, so their service is worth the cost and easie

Customer service was great. The men there greated me and informed me of the estimated time and it turned out to be less then that. It was noticed how safe they were also I would recommend them to anyone

I had my oil changed at Take 5, in El Dorado. They didn't make sure there was a gasket on the oil filter & my car almost ran completely out of oil coming home. Oil was all over the underside of my car. This happened on 10-30-25

The people that work there are very nice and friendly, the only complaint I have is that they did whatever it is with my engine coolant and I didn’t know how much it cost, my total with a $25 off coupon was $300! They were lucky I had it, I wasn’t planning on spending that. Please disclose prices before performing services. But I’ve always gotten good service besides that, the workers are nice.

Friendly service. There was only one person trying to do all the cars/ trucks that came in on yesterday. I checked my ticket which said washer fluid filled...but, it was not, so, I politely asked to have it done. Windshield was not cleaned which also was on the ticket as a free service too. The last 4 times I have gone I have gotten great service...no leaks on my driveway. Yesterday's service was fine considering the young man didn't have any help. I do think that the price was too high considering I could have gotten the same service for almost $40 less from another place that particular day. I believe in being loyal to whatever or whomever I give my money and time to, but, if I feel slighted, I can always pull out of formation and move forward...