Take 5 Oil Change

Came in last minute, right before closing, and the crew knocked it all out: oil change, air filter, check engine light, coolant check and change. No attitude, just solid work. William, my tech, was super friendly and helpful (not your average "just doing my job" type). The manager Caleb heard my truck running louder than usual and checked the coolant. Turns out it was unsafe. As we talked, they found out I was a vet and helped me get a discount. The coolant wasn’t eligible, and I almost couldn’t afford it, but they found another deal so I could get it done that night. Even stayed a bit late to make sure I left safe. Really thoughtful crew. I was in the middle of a road trip and wasn’t expecting to pay all that, but they made an otherwise stressful situation real pleasant. And I apprecia

The team was really busy with 4 cars already when I arrived. They politely checked in with me and offered water. They worked on the existing customers swiftly. When it was my turn, they were professional and helped me figure out what i needed, and completed my oil change without the upsell some places do. Friendly folks. Worth the wait if they are busy.

I had my oil changed at another location and my car started idling weird. When I asked them at this location to take a look, they happily obliged and made sure everything was nice and tight and my idling was back to normal! Thank you Curtis and Chris! Great service!

Today I went in for a oil change and was helped by Michael and his crew. They were amazing!!! overall, just a great atmosphere with kind people Who are willing to help you as much as they can!! Whoever put Michael in charge, definitely knew what they were doing and for that reason, I will always come back to the Plant City take five!!

Michael was extremely informative and took the time to educate me on my filters, even showing me the differences firsthand. He also asked about my differentials, which were in serious need of service, with caked metal buildup on the cap. I truly appreciated the level of care and attention he brought to the experience. I also had the opportunity to observe the interaction among the team, and it was refreshing to see such a positive, collaborative work environment. As a VP for a large bank, I don’t say this lightly great customer service and team culture truly stand out.