Take 5 Oil Change

I took my car here to get an oil change because they offer a decent military discounts. It seemed like it went ok and I didn’t suspect anything negative. A few days later I noticed that there were stains of oil in my driveway. I looked under my car and the plastic sheath protecting the oil filter was full of oil and it splattered to the back of my car due to driving and wind. I took it to the dealership and after diagnosis they said that the oil plug was cross threaded and was not sealing correctly which was leading to the leak. Well 800 dollars later and replacing the oil pan now it’s not leaking anymore. I won’t be back to this place and if you do go just make sure to look over your vehicle once you’re done.

I do not recommend coming here for an oil change. They completely messed up my service. After my oil change, they did not properly top off the oil, and I left with only about half of the oil my car was supposed to have. I had to go to another Take 5 location to have it corrected. They also claimed they provided a coolant system cleaning service, but when the other location checked, they told me there was basically nothing but water in the system. On top of that, they struggled significantly just to remove the oil filter, which was concerning to watch. Overall, the service was careless and unprofessional. I would not trust this location with my vehicle again.

I always have an excellent experience at this take 5. They really take good care of my car and let me know if other services need to be done. No pressure whatsoever.. I think the service guy could tell I was hangry and offered me cookies. Totally made my day. The cookies were so good. One guy even started singing and his voice is so beautiful haha. Such chill people, I had a great experience. Thanks take 5 for the great service! -Tabitha

Excellence customer service also very friendly and honest. I went in for and oil change, and I could have been charged for and oil change but the gentleman reminded me that I'm still eligible for a top off service. Which is part of what they offer when you get and oil change from them. Very pleased, and thankful.

Bad experience today. I will not be back at this location. The Tech Troy or Trey was too busy trying to distract me from seeing other techs work on my car. My windshield wiper cap was torn off also extra fees of 5.99, 10.99 were added to my 85.99 oil change. My oil light wasn't reset it was left at 33% which I question was my oil changed. I will go to a different location to check. I was told brake fluid isn't checked at this location. The technician put the wrong air pressure in my tires. All my tires are reading 36 37 39 38 when it should be 35 psi all around. Bad business at this location.