Tamiami Fleet Services & Commercial Quick Lane

Something is wrong with the online and in-person appointment settings. Last week I asked for one online and it was set for Tuesday 08/13/24 @ 8:30AM at the Airport location. When I showed up, advisor told me they will take care of me at the Domestic Location because it's for a F-350. When I went there, Fleet advisor told the appointment I had was not good for the fleet location so I wasted my day. I was real calmed and requested a new appointment and it was assigned for today at 8:30AM. I showed up and advisor couldn't find my appointment. I got real upset and explained what I am posting here, and they finally accepted admit my truck for a manufacturer recall. They promised will be done today. Let's see. But definitely appointment's coordination need to be reviewed. Not real happy speciall

They did a large repair on our F350. They scheduled it and completed it in a timely manner. They were helpful and professional. They also helped us work with Ford corporate.

No customer service! They won’t call when they say and then overcharge for poor work. Been coming here for years but now had enough. They blame on their workers. They have seen the last of my work vehicle. Made appointment 3 weeks out and still sat for four hours before starting work. Don’t believe anything they say!

Showed up on Tuesday to make an appointment for and alignment on my vehicle. Made appointment 4 days prior to my appointment. Purposely made an appointment for my vehicle so i would be on time to my other appointments during the day. My appointment was set for 9 am on Friday. Was told the service would take 2 hours. So planned my day based on this. I am a contractor and time is money. Called and person working on my truck went to lunch. 1pm still haven’t gotten anything back I have taken multiple vehicles here and will never again and recommend no one else to as well.

Had a slow leak, about 3-4 lbs a week on my dually and they had replaced the metal stem valve at a Ford dealership in Michigan this summer. On our way home from Michigan the issue started again and stopped at 2 Ford dealerships and they were 3 weeks out for repair work and so they did agree to fill my tire up. Upon getting home, Jeff worked us right in, surprised me by calling back the same day with the problem and how they solved it and was ready for pickup.