Tarrytown Texaco

I brought my '06 Accord here for a headlight assembly swap (parts provided). Despite the industry standard 'book time' being ~1.3 hours, they tried to charge me for over 2.5 hours ($476). The service advisor was dismissive, lying about leaving voicemails and repeatedly saying the overcharge was 'just the time it took.’ Said they would drop it to $360 only if I paid same day, but even with 'extra time' for 'difficult fitment,' they didn't bother to aim or adjust the headlights. I left with an inflated bill and misaligned beams. Don't let them pad your labor hours—check the standard rates before you pay.

An experience so good I felt the need to write a review while driving down the street as I left the place. Had a nail in my tire and they took care of it in about 4 minutes while being super friendly on top of that. Seems like a place of good honest folks and I’ll definitely be using them going forward when my vehicle needs work

Avoid this shop for their lack of honesty and professionalism. They grossly inflate labor time; a one-hour job was billed for 2.5 hours, resulting in a massive overcharge. The car was ready after just a few hours, but I was not notified. I had to wait two days and call them myself to find out it was done. Service Advisor Summer then lied, claiming she had left me a voicemail. This shop demonstrates dishonest billing and a complete failure of communication.

My family and I are regular customers of Tarrytown Texaco as we live in the neighborhood and they always provide great service at a fair price. We’re appreciative of the friendly service they offer and today Jake was helpful to top up the oil in my wife’s car when it was needed. West Austin is fortunate to have a great service station like Tarrytown Texaco around as a friendly neighborhood gas station.

So rare to find a full service gas station these days. I forgot how luxurious it feels. I only needed air in my tires, but they treated me like I was the most important customer customer that ever arrived on their doorstep. It was a great experience.