Tasca South Shore Kia Service and Parts Center

Big shoutout to Mike in service. I had a leak that could only be fixed by replacing the tire, but after taking time off work for my first appointment and having the car looked at for 2 hours while also getting an oil change and recall work done, they just put more air in it—even after I explained multiple times there was a gash in the sidewall. Before I left, Mike came outside in the freezing cold in a T shirt, got down on the ground with me, checked the tire himself, and even gave me his personal number so he could make sure it got handled ASAP. He kept me updated the entire time and I think he straight up said it was his first day on the job. He handled the tire insurance, moved my appointment up by a few days, and actually got the whole thing done. This is not to take anything away fr

My salesman was Chris S. He was great. Very knowledgeable and helpful. Drove off with a showroom car. Very happy with purchase.

This is my 3rd Kia! Customer service is excellent! My salesman, Axel Pineda, was informative, personable, extremely helpful with all my questions. I couldn’t be happier and I would highly recommend SouthShore Kia (and Mr. Pineda) to anyone who is interested in buying a Kia. Loving my 2024 Seltos!

Update to excellent review before: I'm at a Valvoline getting a oil change. I hadn't opened my hood since my service (below). So they opened the hood and found a ratchet (see picture). Now I'm disappointed. It could have fell in the engine compartment and caused untold damage. What else did they forget or forget to do ???? Oh well.... I guess I got a good ratchet. . Service was very good. The Kia associate "Lu Ann" provided excellent customer service before, during, and after I dropped off my car. The car was cleaned after being serviced and they got every spot, even in the door hinge area. I felt very comfortable and would not hesitate to bring my car back for service.

The lady that checked me in was very friendly & caring. I made my appointment online with the virtual chat but never received a confirmation but called the day before to confirm & they didn’t have me in computer but allowed me to come in-I was very grateful for that. I just got off working night shift & waiting was very comfortable with complimentary coffee & muffin which was also great. Only minor negative was I asked if they could take off old inspection sticker & they did a terrible job & left glue & some sticker still on the window with all the scrapings they did get off, left on the dashboard.