The Apsley

My father was a resident at the Apsley for almost two years, he passed away recently. I cannot begin to explain the gratitude I have for the care and compassion not only he received by myself and the rest of our family. They were able to coordinate with hospice so that care could be provided on site and allowed him to be comfortable in his last days. The staff are incredible and for the reminiscence floors help not only the patients but visitors feel comfortable and included. This is premium care and I can verify that the price is commensurate with the care provided.

This place is overrated. The problems are not unique to this location. The staff was friendly, but management lacks the ability to inspire. They have some incredibly caring employees. The place has a high turnover rate, so I cannot assume that they were all bad employees. I took my mother out because of it. I would suggest instead of loosing employees, inspire them, tend their growth. You might discover more gems behind the facades. When my concerns were brought up to management, they give a nice smile, but don't do much to address it. I guess all they care about is the money they were making from my mother.

I came to The Apsley on behalf of my 93 year old father. To a person, my interactions with the staff were genuine and warm. From the Executive Director, the sales team, the woman at the front desk, and the aides I met---everyone could not have been kinder. I got a chance to speak with a resident who is in the independent living wing and when I asked her how she liked living at The Apsley, she said--and I quote--"I don't like it here. I LOVE it here!!!" She was exuberant about the staff, the programming, the meals. She went on and on with a huge smile on her face. She was someone I met randomly in the lobby while she waiting for transportation to take her somewhere. Residents in assisted living and in memory care looked very well cared for. The living spaces are well designed and though

Our father has been at The Apsley for a bit over a year. He wasn't happy anywhere until we moved him here. He loves the people that work there, most notably Renee and Jessica who are wonderful, dedicated and supportive. They help him out with his daily comings and goings making sure to stay in constant contact with his children. Not having to worry about our father has proven priceless. We feel very lucky to have found The Apsley. We're very grateful to everyone that works there.

My father moved into the Apsley 8 months ago and has found his new home. From our first visit, we fell in love. The building is new construction and purpose built to be an assisted living. This was important to us as it makes my dad’s life getting around convenient and safer. The public spaces are generous (especially for Manhattan) and decorated with museum quality art and interesting sculptures. After 8 months, we are still discovering new, unique art pieces. There are plenty of spaces to relax and read, a movie theatre, a lovely outside terrace on the 14th floor, and well stocked art studio—Dad has discovered he has an inner artist! There is a beauty shop/barbershop where Dad had his first manicure/pedicure. The restaurant is gorgeous with extra high ceilings, overlooks Broadway a