The Brake Shop Inc

At another business I had been charged $200 to cycle my brakes (not sure just how they did that) & they would not apply any of the diagnostic fee to the work. So, I contacted The Brake Shop. They looked at my car at no charge & changed out my master cylinder & brake booster. We ran into a couple of issues but they were honest with me & kept me informed with the progress.

Absolutely unacceptable experience at this shop. My girlfriend’s car was returned with serious issues: the steering rack was improperly installed with missing mounts, and the lug nuts were left finger-tight. They even installed the wrong fuses, creating safety hazards. When we returned to address these concerns, the staff became confrontational instead of listening. One mechanic appeared to be under the influence, attempting to persuade me to bring the car back inside rather than owning up to their mistakes. In addition, the shop falsely claimed the car was “straight piped,” removed the flex pipe, and damaged what was previously a well-maintained vehicle. This business had a good reputation years ago under the original owner, but the current management has completely changed the standard

Been bringing my business here for many years because I feel like quality and trust was established. Maybe that's why they thought they could use my classic car to take a joyride and pick up lunch for everybody? Had they asked my permission or better yet decided against it, I'd still do business. She told me my car is ready to pick up. One hour later I see my car parked at a fast food restaurant and their mechanic walking into the taco shop. When I get there she apologized and said they had to use my car for a lunch run because they had nothing else to drive. I said totally unacceptable and totally not cool. No other attempt for reconciliation other than sorry. I had to wait 15 minutes in their parking lot while the mechanic enjoyed driving my 1964 Mercury Park Lane convertible with the to

I've used the Brake Shop for many years with various car models. They have always been honest with me and would tell me if brakes needed repair or if there was still mileage before its needed. Prices have been lower than others. Mechanics have always been very good. I've never had a problem with their work. Very friendly people!

Not impressed, they tried to tell my aunt she needed everything replaced, not plausible. Wanted over $1200 to fix her brakes. She is not that stupid, and she has cancer, just trying to take advantage of people. I do not recommend, go to Don's automotive and ask for Duc he is an honest person.