THE DALLES COLLISION CENTER

I took my Tesla in for a repaint on the back trunk. they did a great job, the car looks like new again. It was a great price and they paid attention and care to your concerns. Plus the added reassurance of a lifetime warranty on the paint. Thanks again and will do business with them again!

Brought my car in last year for a full repaint. After barely one year the paint started To bubble and peel. I couldn’t even take it through a car wash anymore. I spoke What’s the owner several times and he told me they only had a one year warranty, which is something I’ve never heard of. I played with him to help me because I had saved for two years to buy myself a car. He ended up hanging up the phone on me and told me not to call back. I wish I could post a photo

Avoid using this shop at all cost, find another. I was involved in a “not at fault accident”. It’s even worth the drive to Portland to find another. Travis comes off as a nice guy, but he and this shop are nothing but puppets on a string for the mobile insurance adjuster. Travis does not advocate for you at all, the adjuster says jump, Travis says how hi. Not only that, his guys do incompetent work that if your lucky enough the local adjuster approves and doesn’t try saying “that was there before”, or “the accident wouldn’t have cause this or that” even though this was on only a 2 year old truck that was still in brand new condition Prior to this not at fault accident. I ended up having to bring my truck to another shop (I advise going to a big shop, maybe all small shops cater to the adju

DO NOT use this shop. They painted my vehicle in April 2023, by September 2023 all of the paint was peeling off the doors and the rest of the vehicle was bubbled. I bought it from the dealership in September and the previous owner had it painted. Travis That owns the shop told me they cannot warranty it if there is a new owner lol. The fact that the paint didn’t even last five Months was apparently not a big deal. Travis stated that the dealership could have used a chemical when they were detailing it, and that caused all the bubbling. I contacted the dealership I bought might be hook from and they said that excuse was absolutely laughable. They also said they do not work with this shop anymore because of the same problems. I really wish I was able to Post my photos so you can see what

I have recieved excellent customer service on more than one occasion at The Dalles Collision Center. Both times I needed their services unexpectedly and both times they were eager to help without much/any notice. Within minutes I was on my way. They set the bar for honest and professional service.