The Frederick Motor Company Used Cars

Sure! Here’s a tailored review for Ford Frederick focusing on an oil change service: --- ⭐️⭐️⭐️⭐️⭐️ I recently brought my vehicle to Ford Frederick for an oil change, and I was thoroughly impressed with the entire experience! From the moment I arrived, the staff was welcoming and efficient. They took my vehicle in right on time, which I really appreciated. The service team was knowledgeable and took the time to explain the process, including the type of oil recommended for my vehicle. They also performed a quick multi-point inspection, which gave me peace of mind knowing that everything else was in good condition. The waiting area was clean and comfortable, making the short wait enjoyable. I was pleasantly surprised by how quickly they completed the oil change—definitely faster than I

I needed to get my head gasket replaced on my Focus RS. Bill was extremely knowledge and good to work with. I looked at several local shops and none would either touch it or do it for the same price this dealer would. They got me in as soon as they had time, worked with me with parts I provided, and made sure the car was in stellar shape when I got it back. Bill was communicative throughout the entire process and fair with pricing. He recognized me when I walked in the door to pick up my car, and it is running better than it has all year. Great people to work with, we have performed several services on my ford and my wife’s Subaru here.

I recently had to drop my car off, due to someone randomly hitting my car and leaving it. My adjuster sent me to The Frederick Motor Company Body Shop. My point of contact was Kevin, who was so nice, and accommodating. He and his team went above and beyond, did beautiful work, and even cleaned out/detailed my car. They wiped down the inside of my car and I am just absolutely floored at the level of service that I was provided. I highly recommend this body shop. They were amazing as well as the workers.

Great service as always. Dropped my vehicle off for scheduled maintenance; no wait in getting an appointment. Top notch customer service. My Frederick Motor Company service advisor Mr Ken Reed, was superb as always; he takes the time to explain the work being done and inquire about other problems or concerns you may be experiencing with your vehicle. One always feels the sincerity of the staff and as a customer that is very important to me, and keeps me coming back. Thanks a million!

Update 09/2025: I recieved a letter that the vehicle here has been uninsured in my name since the writing of the original review and they are threatening to garnish my tax returns. Congrats Frederick Motor Company, youve reached a new level of petty or incompetence, not sure which. I'm writing a brief summary of the events that are described below because I realize this is a long read, but I wanted to support my statements properly. In sum, I bought a car from here and the following day I found coolant issues. I found there to be a coolant leak and, though the shop reimbursed me after getting it repaired by a mechanic of my choosing, they still refused to acknowledge there was anything wrong. They were unable to diagnose the issue because of incompetence in their mechanical department (se