The Mercedes Center

After dealing with BH Mercedes and feeling completely taken advantage of, my friend Rick told me about The Mercedes Center on Oxnard St. in Van Nuys…and I am SO glad I did. Vatche has been nothing but honest, helpful, and genuinely caring from day one. He’s helped my car run better than it ever has, and he always takes the time to explain what’s going on without upselling or pressuring me. His knowledge of Mercedes is obvious, but what really stands out is how much pride he takes in his work. Every repair is done right the first time, and his pricing is completely fair …a huge relief after my past experiences. What I appreciate most is that he actually checks up afterward to make sure my car is running smoothly. That kind of service is rare. If you own a Mercedes and want someone honest, s

Super down to earth guy. Extremely knowledgeable. I have been coming here for years. I came here because I don't want to be ripped off by the dealers and support independent mechanics.

I’ve taken all my Mercedes here and this guy is the real deal! He does good work, he’s honest. He’s what you look for from a mechanic and a business. Highly recommend! If he’s telling you to get something done, it’s probably because it needs to be done.

Vatche has been servicing my and my wife's cars for over 15 years. We feel fortunate to have found a professional, capable and trustworthy mechanic who takes pride in his work, is knowledgeable, thorough and honest. He is a perfectionist and a gentleman and I cannot recommend this shop more strongly.

I want to share my experience with The Mercedes Center. I had taken in my 11 E350 to the dealer close by because the battery kept draining. At first I figured only the dealer can figure this out. Well after taking my $190.00 for the initial inspection I was told there was a electrical draw and they would need another $600 to diagnose it and gave me a laundry list of other items. What! I reluctantly paid the painful initial fee and picked up my car. Thank goodness Vatche was close by. For a fraction of the price he looked at it and figured it out. I didn't mention the "list" the dealer has made so I can compare what he would say. He mention the same items but he broke it down to what was more important and what could wait. He even showed me what was going on. Ok top of it all his prices are